To Our Valued Customers,
I’d like to be the very first to welcome you to Live Well. A little over a year ago, our leadership team sat down to discuss our services, customer experience, and evolving client expectations. After many months of workshopping and interviewing our clients and employees, there was one overarching theme: guests come to us to relax, recharge, and refresh to help live a life they love. We took that concept and developed Live Well: Spa, Yoga, and Marketplace.
Live Well is a wellness hub. We invite you to relax in our spa, recharge with a variety of yoga experiences, and soon, refresh with ethically sourced, wellness-focused marketplace items. Live Well is now a place for the mind, body, and soul to find nourishment.
Our licensed massage therapists, estheticians, front desk staff, and new team of yoga instructors, are here to provide excellent, approachable service as you venture to live your best life. Of course, as we transition into this new offering, we welcome your feedback and look to you as we continue to grow.
With our new services, you will notice some changes in our pricing structure to accommodate the expanded, value-based pricing. We encourage you to stop by the front desk for a full explanation of all the new ways your membership can be utilized.
Above all, we want to take the is opportunity to thank you. It’s because of your desire for more that we are taking this leap. We are grateful to be on this journey together as we all Live Well here in Knoxville.
Chance Harvey President and Co-owner Live Well